China Fleet Country Club
Trainer training and management development

Flybe
Supervisory development programmes

Grow Skills SW Ltd
Customer service and sales training for staff of various garden centres in the South West

Hospiscare
Trainer training for managers

Howmet Ltd
Supervisory skills and Trainer training

Mount Stuart Hospital
Customer service training

Presto Retail
Trainer training, customer service and management development

Research Councils
Analysis of service training requirements in a number of departments. The development and delivery of customer service training events to meet specific identified needs

South West Tourism/Tourism Skills Network
Delivery of Welcome Host, Welcome Host Plus and Welcome Management for a wide variety of businesses in the South West; Management Development programme for hotel managers

The University of Oxford
Customer service analysis and training for various groups

The University of Reading
Customer service training for catering, residential, conference, security and portering staff and managers, trainer training and management development

Veterinary Hospital
Management development, assertiveness and appraisal skills training and team development